Premier Properties — Full Case Study
Voice AI captured and qualified leads 24/7, routing hot prospects to agents in real time for a 300% increase in qualified leads and $200K in added revenue.
Industry
Real Estate
Company Size
40+ Agents
Engagement
Lead Capture + Qualification
Overview
Premier Properties lost after-hours leads and struggled to consistently qualify inbound inquiries. Speed-to-lead was lagging, and agent time was wasted on unqualified calls.
Virtuoone deployed an AI Voice Facilitator to answer every call instantly, qualify based on budget, timeline, location, and financing, then route hot leads to the right agent.
Challenges
- Missed calls after-hours and weekends
- Inconsistent lead qualification criteria
- Slow speed-to-lead and low agent utilization
Solution
- 24/7 AI-driven lead capture with natural conversation
- Qualification on budget, intent, timeline, and property type
- CRM enrichment and instant agent routing
- Call summaries delivered to agent inbox and CRM
Results
- 3x increase in qualified leads
- $200K additional revenue in first quarter
- Sub-60 second speed-to-lead on hot prospects
- Significant reduction in agent time on unqualified calls
Before vs After
- Before: manual screening; After: standardized qualification
- Before: missed calls; After: 24/7 coverage
- Before: routing delays; After: instant agent handoffs
“We used to miss weekend leads. Now we wake up to appointment-ready buyers.”
— Sales Director, Premier Properties